Consignors and truck drivers are required to submit advance cargo information electronically through the Road Cargo System set up by the HK Custom and Excise Department. We have extended our operating hours to 24 hours a day to facilitate our existing customers in meeting this new regulatory requirement.
To enjoy 24 hours ROCARS submission and bundling services, potential customers must create a customer account with our company – please contact 2679 5099 for detail.
Monday to Friday: 09:00 – 18:00
Saturday, Sunday and Public Holiday: Day-off
Once you have opened a customer account with our company, you may send in the following information before your goods are scheduled to be delivered to / out of HK:
Part A – Advance Cargo Information Submission
- Consignor name
- Consignor address
- Consignee name
- Consginee address
- Description of Goods
- Gross Weight / Quantity (and unit) of Goods
Part B – Bundling the Cargo Information Submission with a truck driver
- Hong Kong vehicle registration number
- Name of truck driver
- Closed road permit number
- ID number of truck driver
Customers may send us the required information by fax / email / call our service hotline to make the order verbally or visit our service centre to submit the required information.